Privacy Policy

Privacy Policy

Tubeway (Sales) Ltd, who operate this website, are committed to protecting your privacy. We strictly adhere to the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

We will never collect sensitive information about you without your explicit consent (for example via online forms, telephone or the ordering systems within the structure of our websites). We only collect personal/business information in order to facilitate order processing and to keep you informed of our products and services.

The type of information we may collect about you includes:

  • Name
  • Address
  • Phone number (including mobile number)
  • Email address

We undertake never to provide this information to any third party, other than for the following purposes:

  • accepting payment, including verifying your identity and preventing fraudulent use of any payment card
  • delivering the products you order from us
  • where we are legally obliged to, to enforce or apply our Terms and Conditions or to protect our rights and property particularly against fraud.

We do not send random marketing emails to personal email addresses (spam) and never sell or otherwise provide information for 3rd party marketing.

By continuing to use this website you accept these terms and conditions and consent to any such checks being made.

The information we hold is held securely in accordance with our internal security policy and the law. It is stored on secure servers, available for access only by authorised users. All payment transactions are encrypted using Secure Socket Layer (SSL) technology, protecting your data while being sent over the internet from being intercepted and misused by third parties.

You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. You may request removal from our database at any time.


This website uses cookies without gathering any personally specific information. Please view our Cookie Policy for further information about our use of cookies and how to disable them. By using and browsing this website, you consent to cookies being used. If you do not consent, please disable cookies or refrain from using the site, but please note that without cookies, certain functions, e.g. online ordering, may no longer be possible.

If you have any questions/comments about our Privacy Policy, please do not hesitate to contact us.